At That Life Gear, we are dedicated to providing our customers with a seamless shopping experience, including a transparent and efficient shipping process. This Shipping Policy outlines important information regarding the shipping of our products to ensure clarity and customer satisfaction.
Shipping Locations: We proudly offer shipping services within the United States only. Please note that shipping availability may vary depending on the delivery address and specific product restrictions.
Processing Time:
- Orders are typically processed within 1-3 business days after payment is confirmed.
- During peak seasons or promotional periods, processing times may be slightly longer, but we always strive to get your order to you as quickly as possible.
Shipping Methods:
- We offer a variety of shipping options to accommodate your needs, including standard free shipping and priority shipping.
- You can choose your preferred shipping method during the checkout process. Shipping costs may vary depending on the selected method.
Estimated Delivery Times:
- Estimated delivery times vary depending on the shipping method and your location. You can find estimated delivery times during the checkout process.
- Please note that unforeseen circumstances, such as weather or shipping carrier delays, may impact delivery times. We appreciate your patience in such situations.
Order Tracking:
- Once your order is shipped, you will receive a confirmation email or notification with tracking information. You can use this information to monitor the progress of your shipment.
- Shipping Costs:
- Shipping costs are calculated based on your selected shipping method, the weight and dimensions of your order, and your delivery address.
- Shipping costs will be clearly displayed during the checkout process for your review before finalizing your purchase.
- Address Accuracy:
- To ensure successful delivery, please provide accurate and complete shipping information during the checkout process. That Life Gear is not responsible for shipping delays or non-delivery due to incorrect or incomplete addresses.
Lost or Stolen Packages:
- If your package is lost or stolen, please contact us immediately for assistance. We will work with the shipping carrier to try and resolve the issue.
Shipping Policy Updates:
- This Shipping Policy is subject to change without notice. Please review it periodically for any updates or modifications.
If you have any questions or require further assistance regarding our shipping process, please do not hesitate to reach out to us. Thank you for choosing That Life Gear. We appreciate your trust and support.